ACCEPTED PAYMENTS?:

We gladly accept the following payment methods for your convenience:

• VISA
• Mastercard
• American Express
• Discover
• Diners Club
• Apple Pay
• Bancontact
• Meta Pay
• Google Pay
• iDEAL
• PayPal
• Shop Pay

If you have any questions or need assistance with your payment, please feel free to contact our customer support team.

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WHY CANT I COMPLETE MY ORDER?:

If you are unable to complete your order, we recommend first verifying that your payment information has been entered correctly. If you are using a credit card and the issue persists, please reach out to your card issuer to ensure there are no issues on their end.

Should your financial institution be unable to resolve the matter, our Client Services team is available to assist you further. Please don't hesitate to contact us for additional support.

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CAN I MODIFY MY ORDER INFORMATION?:

Yes, if you need to modify your order information, please email us at 530ambusiness@gmail.com. Our team will be happy to assist with updating your order, and we will respond as quickly as possible to ensure your changes are processed.

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PREORDER INFORMATION?:

Preorders typically take between 6 to 12 weeks to arrive, unless otherwise specified. Rest assured, as soon as stock arrives, we will ship your order as quickly as possible. Thank you for your patience and understanding!

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WHERE CAN I PURCHASE 530AM?:

Currently, 530AM merchandise is available exclusively through our official website and the shops linked to our official social media channels. We do not sell our products through individual resellers, street vendors, unauthorized retail locations, or third-party websites.

To protect our brand and ensure the quality of our products for our loyal customers, 530AM reserves the right to refuse sales to individuals engaging in reselling or transshipping activities. If you come across counterfeit products or unauthorized distributors, please contact us immediately to report the issue.

Thank you for supporting the official 530AM brand!‎

INTERNATIONAL SHIPPING?:

Yes, we are proud to offer international shipping to customers around the world. No matter where you are, we strive to bring 530AM to your doorstep. For shipping details and rates, please refer to our checkout page or contact our customer support team.

AVAILABLE SHIPPING OPTIONS?:

We offer reliable shipping through USPS and DHL, providing both domestic and international delivery options. Depending on your location, you can choose the shipping method that best suits your needs. For more details on shipping rates and estimated delivery times, please visit our checkout page or contact our customer support team.

HOW SHOULD I PURCHASE PREORDER & PREMADE ITEMS?:

When purchasing both premade and preorder items, please keep the following in mind:

• Premade Items: These items are in stock and will be processed and shipped within 1-3 business days after your order is placed.
• Preorder Items: These are made to order and may take 6 to 12 weeks to ship, depending on production times. We appreciate your patience as we work to deliver the highest quality products.
• Combined Orders: If your order contains both premade and preorder items, your entire order will be held and shipped together once the preorder items are ready. If you would like to receive your premade items sooner, we recommend placing them in a separate order.

This will help ensure that you receive your items in the most efficient and timely manner possible. Thank you for your understanding!

WHAT SHOULD I DO IF MY ORDER HAS NOT ARRIVED?:

Check Your Order Confirmation: Verify the estimated shipping and delivery dates provided in your order confirmation email.

Track Your Shipment: If you have received tracking information, please check the tracking status with the carrier (USPS or DHL) to see if there are any updates on your shipment's progress.

Allow Extra Time: Please note that shipping times may vary, especially during busy periods or due to unforeseen circumstances, such as weather delays or customs processing.

Contact Customer Support: If your order still hasn't arrived or you have concerns about your shipment, please reach out to our customer support team. We are happy to assist and investigate the status of your order.

TRACKING YOUR ORDER:

Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your shipment. We recommend checking the tracking status regularly to stay updated on any changes in the delivery status.

LOST OR DELAYED PACKAGES:

Please note that 530AM is not responsible for lost, stolen, or delayed packages once they have been shipped. While we take great care in packaging and dispatching your order, delivery is ultimately handled by the shipping carrier. If your package is lost or delayed, we recommend reaching out to the carrier directly using the provided tracking information to resolve any delivery issues.

INCORRECT SHIPPING INFORMATION:

It is essential that you double-check your shipping address before completing your order. 530AM is not responsible for delays or lost packages caused by incorrect or incomplete address details. In the event that an order is returned to us due to an address error, you will be responsible for any additional shipping fees required to resend the package.

Thank you for your attention to these details, and please feel free to contact our customer support team if you have any questions.

RETURN & REFUND POLICY

PRIVACY POLICY

TERMS OF SERVICE

SHIPPING POLICY

CONTACT INFORMATION

HOW CAN I CONTACT 530AM?

You can reach us by email at 530ambusiness@gmail.com, and we’ll get back to you as soon as possible. For quicker updates or inquiries, feel free to message us on Instagram at @530am.

We look forward to hearing from you and are here to assist with any questions or concerns you may have!